Businesses and organizations typically already have access to this powerful cloud-based platform. They just don't have it customized to fit their needs and made user-friendly. We can help.
COMPANY COMMUNICATIONS - INTRANET - SERVICE TRACKING TYPE CONTACT MANAGEMENT
Customer Service Platforms
PAST PROJECT EXAMPLES
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Capture Company Processes
Accounting and Collections
Sales / Account Management
This completed project allowed a company-wide capture of all processes in all departments and an advanced library to display and print for distribution within the departments.
This team site allowed employees to collaborate on collection efforts for hundreds of customers - creating real time data dashboards of collection efforts for management to oversee.
Field Management Portal
Using this collection of online tools, field managers from across the company could follow up on service being performed and issues that arose - providing real time data dashboards for executives.
Project Management Communications
Starting with an interactive electronic form request, new project requests automatically show up on a management dashboard where status communication and progress are logged.
Teamwork w/ Real-time Results
Collaboration is easy when assignments are easily seen by individual employees and managed on a group dashboard. Real time information makes accountability and follow up fast and easy.
Individual Department TeamSites
Simple navigation allows users to find what they are looking for quickly and easily. Incorporating documents, libraries, and media, the TeamSite is a one-stop-shop for departmental information.
Sales Account Management
This account management platform (similar to SalesForce) was created to help the sales staff track and report outbound sales efforts. Management could forecast sales opportunities in real time.