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How do you identify your style?

Are you a commercial studio or home-based business?

Which types of videography do you offer?

Describe any special editing services you offer:

Do you have lighting equipment to accomodate a more dimly lit event?

Does the bride get to meet the videographers vefore the wedding?

How many videographers do you work with?

Do you gurantee your presence at the actual event?

Do you book yourself for more than one wedding in a day? Weekend?

Do you havea replacement videographer in case you become unavailable on the wedding day?

What kind of equipment do you typically bring with you on the day-of?

Do you bring back-up equipment to the event in case of malfunction?

Do you require a meal break? If yes, do you require that the wedding party provide your meals?

How many breaks do you usually take throughout the day?

Do you charge overtime?

Do you give access to your raw footage?

DDo you reserve the right to use a video in the future for promotions, contests, etc?

Is the bride involved in the editing process? If so how much input does the bride have in editing?

How long does it take for the bride to get the video?

What's the cost?

How long does it take?

Can I use my own music?

How do I get the pictures I would like to use to you?

How long are the photo and video montages?

What are my payment options?

What if I would like to make changes or edits to the finished montage?

When do I pay for my order?

How do you identify your style?
We are very careful to shoot the event from YOUR eyes. All the "artistry" in the world cannot make up for poor quality or poor shot selection. During our consultation, we find out what vision you have for the finished production. At DISTINCTIVE Multi-Media, we start with the end in mind.

 

Describe any special editing services you offer:
We can visually "scrub" old video footage and photos! Many times, we are asked to pur together a "before we were married" DVD SlideShow Video to pay during the reception. Clients will send their photos, video clips, etc. to us prior to their event. What a SUPER GIFT to give to friends and family that attend!

 

Do you reserve the right to use a video in the future for promotions, contests, etc.?

Yes, unless specifically agreed upon in the production agreement. Distinctive Multi-Media reserves the right to use part or all video footage and original photos we capture in demo's of our work or other proprietary use.

 

 

Is the bride involved in the editing process? If so, how much input does the bride have in editing?


Editing involves a two step process... first edit is major cuts of legnth, and shot selection. Bride and Groom are show the cut footage before we produce in the finished DVD and add all post-video work. Consultation includes another production agreement that outlines the music selections, style, and "feel" of the finished DVD. Once the post-video is completed, the Bride and Groom get an final edit consultaion with the representative before the finished production is completed and copies are made and distributed to the clients and their designated friends and family mailer.

 

 

What's the cost ?
Distinctive Multi-Media offers a robust array of services for businesses, organizations, and personal use. Please see our PRICING tab of our website to source your individual need.

 

How long does it take ?
All productions are pre-negotiated with a delivery date or approximation listed directly in the Production Agreement.

Can I use my own music ?
Absolutely! At the time that your order is being processed in the check-out, it will ask for the title and artist you would like to use in your production. Depending on the production, rights must be optained before use of the music can be granted. Obtaining the rights will be the responsibility of either the client or Distinctive Multi-Media, whichever is listed in the Production Agreement. If you are an artist and would like your personal, non-published music used, simply call our support associates and share your goal… we will make it happen!

How do I get the pictures I would like to use to you?
We have several ways for you to send your selected photos to us! When in doubt, simply mail a CD ROM with your photos burned on it.  

Our address is:

Distinctive Multi-Media
1201 W Arbrook
Ste. 121 #947
Arlington, TX 76015
(956)622-1220

Be sure to include:

1.      Name on the order

2.      Contact phone number

3.      Brief description of the goal for your project


Emailing your photos is also a possibility. Contact your production manager prior to sending the photos; as they may be too large to send via email or delay arrival.

 

Delivery is also available if you would like to visit us in person! Distinctive Multi-Media is located at 319 NW Renfro St. Burleson, TX 76028.


How long are the Photo and Video Montages?
We have many options available for you! When you visit with your assigned production manager you can choose the run time of your montage. Remember that much of the length of time that your project play depends on the amount of the material included in the project. “The more you send the more you have to enjoy!”

 

What are my payment options ?
We accept Mastercard, Visa, and Discover as forms of credit card payment. Cash and Checks are also accepted. Please contact us to arrange payment at 956-622-1220 or email support@distinctivemultimedia.com



What if I would like to make changes or edits to the finished montage?
Here's the Bottom Line: We GUARANTEE your satisfaction. We will perform up to 2 private edit sessions with you to discuss changes and agree on a timeframe for changes to occur and re-delivery of the revised montage. If you are still not satisfied after 2 edit sessions we will refund your purchase price with no questions asked. We have never had to issue a refund in MANY years of production. Our commitment to excellence is what allows us to offer such a guarantee.


When do I pay for my order ?
We will Email an invoice within 24 hours of receiving your order. Payment must be received within 3 business days of e-mail confirmation the original receipt of your order unless approved by our sales associates prior to purchase. Should payment not be received, we will make every effort to contact you prior to placing your order on "suspended" status pending paymet. No work will be done on your order prior to payment. Should payment or contact not be made within 30 days of initial sending of your invoice, your order will be terminated; ending in discarding all materials submitted to us either digital or physical. Contact us to discuss your personal situation by calling our support associates with the information listed in the CONTACT US tab of our site.

 

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